FREE SHIPPING ON ALL US ORDERS $50+

FAQs

Shipping
  • When will my order ship?
Each piece is handmade so you can expect your order to ship within 1-2 business days
  • What are my shipping options?
USPS First Class Mail [ 5-14 business days]
USPS Priority Mail [1-3 days]
UPS Ground [5-8 business days]
Need it quicker? Email us 

Returns/Repairs
  • What if I want to return my items?
Bent by Courtney LLC will accept returned items for a store credit within 30 days from the date of purchase. Exchanges will be subject to shipping charges
Please note that we cannot refund shipping charges on returned items. 
You will receive an email confirmation of your credit once we receive the item
Please pack jewelry in a well padded box or bubble mailer. We suggest that you insure all returns. *Please include: Name, Email, Shipping Address & Reason for Return*
Bent by Courtney LLC is not responsible for lost items in the mail. 
Address the return item to:
Bent by Courtney3718 2nd Ave. Suite C.210
Columbus, GA 31904
  • I wear my Bent by Courtney jewelry so much it broke?
We will gladly repair any jewelry that breaks within 6 months of purchase for free.
After 6 months, repairs are subject to labor and material fees. 

Care
  • How should I take care of my Bent by Courtney jewelry?
All of our jewelry is hand-crafted so please be delicate when wearing & storing your jewelry
    Wait until you have applied your make-up and perfume before putting on your jewelry
      Remove all jewelry before swimming, showering, and exercising\Our skin produces natural oils that will cause metals to tarnish.
        We recommend that after each wear, you gently wipe your jewelry with a jewelry cloth (we use sunshine polishing cloths)
        Please store jewelry in non-leather pouches, boxes or plastic bags. This will help keep your Bent by Courtney Jewelry safe and beautiful! 

           

          Contact/ General
          The Bent by Courtney Studio is located in Columbus, GA
          3718 2nd Ave
          Suite C.210
          Columbus, GA 31904
          706.566.3386 
          hello@bentbycourtney.com 
          For Wholesale inquires, please fill out the Wholesale application form.